Zoom Backtracks on Training AI on Your Calls

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After enormous backlash over its wishy-washy interaction regarding upgrade today to its original post, released previously this week by Chief Product Officer Smita Hashim. Zoom’s terms of service stated that the business might utilize Customer Content– which is what Zoom calls audio, video, chat, attachments, screen-sharing, etc– to train its own in-house or third-party AI designs. On Monday, however, the post from Hashim guaranteed that Zoom wouldn’t use Customer Content to train AI (other than in some cases). Today, the company has upgraded Section 10 of its

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